FAQs.

  • PRODUCTS

    What are the benefits of taking That Hippie Co ACV products?

    There are believed to be numerous ACV health benefits, including but not limited to…

    Supporting normal healthy digestive function & processes

    Contibutes to the maintenance of normal skin

    Contributes to normal energy metabolism

    Helps to reduce the feeling of fullness

    Contains The Mother – a healthy bacterial culture, which supports the body’s microbiome

    How do I store the ACV capsules?

    Store your ACV capsules and drinks in a cool, dry place away from direct sunlight and heat. Do not use if tamper evident seal is broken or missing.

    How many millilitres of apple cider vinegar are in each ACV capsule?

    There are 15mls (1tbsp) of apple cider vinegar in each of our ACV capsules.

    Should I take my AVC capsules with a meal or on an empty stomach?

    We recommend that you take 1 capsule before a meal, 2 times per day.

    Are all your products suitable for children?

    No. However, we have some products in the pipeline especially made for children over 2 years of age. Stay tuned!

    Can I increase my dosage of apple cider vinegar?

    No. We recommend sticking to the dosage outlined on each of our products’ labels.

    Should you take apple cider vinegar in the morning?

    It’s completely up to you when you take your ACV. Given that the recommended dosage is twice daily, we usually recommend taking it once in the morning, and once in the evening.

    Is your packaging environmentally friendly?

    We do our best to source environmentally friendly materials for all of our packaging. You’ll notice our products are all in glass bottles which are reusable and super environmentally friendly, compared to plastic alternative. Our shipping boxes are cardboard and we only use biodegradable packing peanuts when needed.

    Where are your products manufactured?

    All That Hippie Co. products are proudly manufactured in Sydney, Australia.

    What is ACV?

    ACV stands for Apple Cider Vinegar, which is the hero ingredient in all our products.

    What is the mother in apple cider vinegar?

    This is the most important of all our ingredients, it contains raw enzymes and gut-friendly bacteria that supports health.

    Are That Hippie Co. products suitable during pregnancy and breastfeeding?

    No.

    Can you take apple cider vinegar for weight loss?

    Apple cider vinegar can help your metabolism, which in turn enhances weight loss.

  • ORDERS

    Can I order multiple products online in the one go?

    Yes you can order as many of our products at the one time.

    Can I buy That Hippie Co. in any shops?

    Yes, find your nearest stockist here.

    Can I change or cancel my order once I’ve placed it?

    If you want to change your order please email hello@thathippieco.com.au with your order details as soon as possible and we will try and help. However we may have already sent it out.

    Unfortunately, once the order has been shipped, we are unable to change or cancel your order.

    Can I order by telephone?

    Sure, give our team a call on 1800 HIPPIE.

    How do I check on my order?

    If you made a purchase when you were logged in, you can track your order from your profile. Simply login and go to your account to see your order history. If not, we’ll send you an email once your order has been dispatched.

    How do I contact That Hippie Co.?

    You can call the team on 1800 HIPPIE or email hello@thathippieco.com.au

    Is it safe to use my credit card on thathippieco.com.au?

    We securely encrypt your data using a Comodo 128-bit security certificate to ensure your details are safe.

    Do you offer refunds and returns?

    Please read our refunds and returns here.

    What if an item is out of stock?

    You will be alerted that we’re out of stock when you try to order. But if we run out after you have already placed your order, we will apologise and offer you the option of waiting until it’s back in stock, another product or a refund.

    What payment methods does thathippieco.com.au accept?

    Visa, Mastercard, American Express, Paypal and Afterpay.

  • DELIVERY

    What are the shipping costs?

    For Australian orders, the shipping costs are as follows..

    Standard Shipping is $7.00 for all orders under $50.00.

    Standard Shipping is FREE when you spend over $50, or you can upgrade to Express for $15.00.

    Do you ship internationally?

    Yes. See our Delivery Page for more details.

    When can I expect my order?

    For Australian orders, standard shipping is between 5-10 working days for metro areas, and 10-15 working days for country areas. Express shipping is next day delivery for metro areas.

    International orders can vary depending on the location of the recipient. Generally, international orders can take over 8 working orders.

  • WHOLESALE

    I want to stock That Hippie Co. products. How do I enquire about this?

    We’d love to hear from any business that’s interested in stocking our products. Contact us via email at wholesale@thathippieco.com.au or call us on 1800 447 743.

  • GENERAL

    I’d like your products to be sold at my local store. How do I request that they stock That Hippie Co. products?

    Get in touch with our team via hello@thathippieco.com.au

    Should I try the products before I consult my doctor?

    No. Please note that information and products are meant for general use only and not intended to diagnose, cure, treat, or prevent any disease or condition. Any questions you may have concerning your use of drugs, medications, or supplements should be directed to your healthcare provider. Our That Hippie Co. team have an in-house naturopath who is able to provide advice, however, any medical questions should be directed to your doctor.